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Mercure Ostrava Center Hotel | Hotel in Ostrava

| 9.0 (354 Reviews) |  1 Bathroom
Ostrava City Centre Hotel | Mercure Ostrava Center Hotel

Hotel in Ostrava City Centre, Ostrava

This hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Housekeeping is available on request.
Mercure Ostrava Center Hotel offers 139 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels.

This Ostrava hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a 24-hour health club and a sauna.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Eco-friendly toiletries
  • Toothbrush and toothpaste (on request)
  • Towels
Bedroom
  • Hypo-allergenic bedding
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Eco-friendly cleaning products provided
  • Phone
  • Iron/ironing board (on request)
  • Bulk dispenser for toiletries
  • Desk
  • Turndown service
  • Laptop-compatible safe
  • LED light bulbs
  • Soundproofing
  • Water-efficient showers only
  • Laptop-friendly workspace
Breakfast
  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CZK 400 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • 1 bar
  • Coffee/tea maker
  • Free bottled water
Parking
  • Height restrictions apply for onsite parking
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (CZK 380 per night)
Accessibility
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible bathroom vanity
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Bathroom emergency pull cord
  • Accessible airport shuttle
Activities
  • 24-hour fitness center
  • Sauna
Entertainment
  • Satellite channels
  • LCD TV
General
  • Meeting rooms
  • Business center
  • Elevator
  • Czech
  • English
  • No plastic water bottles
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • No plastic coffee stirrers
  • Vegetarian dining options
  • Vegan dining options
  • Comprehensive food waste policy
  • Reusable tableware only
  • Biodegradable drinking straws
  • At least 80% organic food
  • No plastic soda bottles
  • No plastic drinking straws
  • Reusable cups only
  • Biodegradable coffee stirrers
  • Designated smoking areas
Guest Services
  • Soundproofed rooms
  • Laundry facilities
  • Multilingual staff
  • Change of towels (on request)
  • Tour/ticket assistance
  • Laundry facilities
  • Turndown service
  • 24-hour front desk
  • Luggage storage
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately czk 400 per person airport shuttle fee: czk 900 per vehicle (one-way, maximum occupancy 4) uncovered self parking fee: czk 380 per night pet fee: czk 500 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of czk 500 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Laurel
Sep 16, 2026 03:13:14 PM
Review Score:   10
Summary: Hotel was great and walkable.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 2 Twin Beds
Room Size: 269 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

Square feet - 269, Private bathroom, Shower/tub combination, Number of bedrooms - 1, Full-sized refrigerator/freezer, Ping - 7.56, Square meters - 25, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 Double Bed
Room Size: 269 square feet m2
1 Double Bed
Standard Room, 1 Double Bed

General

Square feet - 269, Private bathroom, Shower/tub combination, Number of bedrooms - 1, Full-sized refrigerator/freezer, Ping - 7.56, Square meters - 25, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Privilege, Superior Room, 1 Double Bed with Sofa bed
Room Size: 538 square feet m2
2 Double Bed and Double Sofa Bed
Privilege, Superior Room, 1 Double Bed with Sofa bed

General

Shower/tub combination, Square feet - 538, Number of bedrooms - 1, Microwave, Sofa bed, Extra bed count 1, Bathrobes, Minibar (stocked, free items), Mini-fridge, Private bathroom, Square meters - 50, Slippers, No cribs (infant beds), Ping - 15.12, Bed count minimum 2, Bed count maximum 2
Privilege, Superior Room, Multiple Beds
Room Size: 538 square feet m2
3 Twin Beds and Double Sofa Bed
Privilege, Superior Room, Multiple Beds

General

Shower/tub combination, Square feet - 538, Number of bedrooms - 1, Microwave, Sofa bed, Extra bed count 1, Bathrobes, Minibar (stocked, free items), Mini-fridge, Private bathroom, Square meters - 50, Slippers, No cribs (infant beds), Ping - 15.12, Bed count maximum 3, Bed count minimum 3
Privilege, Suite, 1 Double Bed with Sofa bed
Room Size: 538 square feet m2
2 Double Bed and Double Sofa Bed
Privilege, Suite, 1 Double Bed with Sofa bed

General

Shower/tub combination, Square feet - 538, Number of bedrooms - 1, Microwave, Sofa bed, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Minibar (stocked, free items), Mini-fridge, Private bathroom, Square meters - 50, Slippers, No cribs (infant beds), Ping - 15.12, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Mercure Ostrava Center Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mercure Ostrava Center Hotel starts from $124 per night with includes Kitchen, Bar, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Business Services, Wellness Facilities, Child Friendly, Laundry, Transportation/Shuttle, Bedding/Linens, Guest Services, Breakfast, Spa, Restaurant, Parking, Designated Smoking Area, Accessibility, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Ostrava Center Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mercure Ostrava Center Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.