Fairfield Inn & Suites by Marriott Pigeon Forge | Hotel in Pigeon Forge
Hotel
9.2
(536 Reviews) |
1 Bathroom
Available rates:
Hotel in Pigeon Forge
Hotel with free breakfast, near Titanic Museum An outdoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request. Fairfield Inn & Suites by Marriott Pigeon Forge offers 109 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
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Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 4:00 pm; check-in end time: 2:00 am contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available.
Payment Policy
Cribs (infant beds) are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
Reviews
Sandy
Nov 17, 2025 08:11:33 AM
Review Score:
4
Summary: The person on duty gave us our room number and she. We got up to the room door was open and lights on went back down to front desk she said that is your room and to go on it went back up went in all doors were open on everything in there we try to shut the door the lock is stuck out we try to get it to go in but will not we could not shut the door closed went back to front desk try to explain this and keeps interrupting saying just hold the door key on the pad and lift the handle that will release the lock once again we go back up and that doesn’t work either the door handle just jiggles we once again go back to front desk try to tell her again she just keeps interrupting saying well it’s blinking red and green it must be the card. At that point I ask for the manager she says there is not one on duty. I ask to switch rooms at this point it has been a 30 minute process of going up and down to 2 nd floor with all of our luggage with no results and finally says fine I will switch you. We even took a video to show her what the door was doing. Very poor front desk assistant acne. My group was three women . Not professional and first impression she leaves us with is the hotel does not really care about their guest
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Reviews
Sandy
Nov 17, 2025 08:11:33 AM
Review Score:
4
Summary: The person on duty gave us our room number and she. We got up to the room door was open and lights on went back down to front desk she said that is your room and to go on it went back up went in all doors were open on everything in there we try to shut the door the lock is stuck out we try to get it to go in but will not we could not shut the door closed went back to front desk try to explain this and keeps interrupting saying just hold the door key on the pad and lift the handle that will release the lock once again we go back up and that doesn’t work either the door handle just jiggles we once again go back to front desk try to tell her again she just keeps interrupting saying well it’s blinking red and green it must be the card. At that point I ask for the manager she says there is not one on duty. I ask to switch rooms at this point it has been a 30 minute process of going up and down to 2 nd floor with all of our luggage with no results and finally says fine I will switch you. We even took a video to show her what the door was doing. Very poor front desk assistant acne. My group was three women . Not professional and first impression she leaves us with is the hotel does not really care about their guest
Michele
Nov 11, 2025 06:06:09 AM
Review Score:
8
Summary: The hotel was very clean. And the staff was friendly. The bed was comfortable but honestly we're still trying to figure out why the bed and the toilet were so low. We've stayed in hundreds of hotels and this was the lowest either had ever been. My husband is 6'4 and he had hard time with both.
Michael
Nov 6, 2025 04:42:01 AM
Review Score:
10
Summary: Everything was great. Nice location too. Will definitely stay here again next time
Vicky
Oct 20, 2025 05:44:15 AM
Review Score:
8
Summary: We had an overall good stay. The hotel is fairly new and very modern. My only complaint would be that the bed was not comfortable at all. I did not bring it to their attention until I was leaving. The first night was ok but then we suffered through the next two nights of our stay. Had I told them they may have switched our room but I didn’t want to bother.
Angela
Oct 9, 2025 10:35:00 PM
Review Score:
10
Summary: Room was Amazing we really en
Billy
Sep 25, 2025 01:40:18 AM
Review Score:
10
Summary: Great time! Room was clean and comfortable.
Cassandra
Sep 13, 2025 09:17:44 PM
Review Score:
10
Summary: Clean rooms, beautiful mountain view
Antoine
Sep 8, 2025 10:32:34 AM
Review Score:
10
Summary: Overall it was a great stay. Great location. Friendly staff! Clean grounds and facility. And very safe.
David
Aug 29, 2025 09:14:34 AM
Review Score:
10
Summary: I have stayed at this property before staff is friendly and hotel is clean