Is this Innsbrook hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Innsbrook hotel?

Check-in time for Innsbrook hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Innsbrook hotel have a swimming pool?

Yes, this Innsbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Innsbrook hotel?

Best-rates for the Innsbrook hotel starts from $92 per night with includes Wellness Facilities, Laundry, Air Conditioner, Parking, Wheelchair Accessible, Fireplace/Heating, Toiletries, Internet, Kitchen, Pool, Balcony/Terrace, Bedding/Linens, Breakfast, Child Friendly, TV, Accessibility, Business Services, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Innsbrook hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Innsbrook hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Innsbrook hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Innsbrook hotel?

Based on the information reported by the owner or manager, the Innsbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Innsbrook hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Comfort Suites Innsbrook - Short Pump | Hotel in Glen Allen

6.4 (1002 Reviews) | 1 Bathroom

Innsbrook Hotel | Comfort Suites Innsbrook - Short Pump

Hotel in Innsbrook, Glen Allen

Victorian hotel with an indoor pool and free breakfast
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Innsbrook - Short Pump offers 125 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower/tub combination

Hair dryer

Private bathroom

Towels

Bedroom

Blackout drapes/curtains

Pillow menu

Air conditioning (climate-controlled)

Heating (climate-controlled)

Pillow-top mattress

Free cribs/infant beds

Premium bedding

Double sofa bed

Bed sheets

Separate sitting area

Connecting rooms available

Desk

Iron/ironing board

Free local calls

Laptop-friendly workspace

Free newspapers (weekdays)

Phone

Turndown service

Breakfast

Coffee/tea in common area(s)

Free buffet breakfast available daily 6 AM–9 AM

Coffee/tea maker

Mini-fridge

Microwave

Parking

RV/bus/truck parking on site

Free self parking on site

Wheelchair-accessible parking and van parking available

Accessibility

4 on-site accessible parking spaces

Wheelchair-accessible lounge

Wheelchair-accessible van parking

Well-lit path to entrance

Handrails in stairways

Thin carpet in room

Wheelchair-accessible registration desk

Wheelchairs available on site

Assistive listening devices available

Lever door handles

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Tile flooring in room

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Front entrance ramp

Braille signage

Stair-free path to entrance

Pool hoist on site

Elevator

Wheelchair-accessible business center

Activities

Theme parks

Segway rentals/tours

Fitness center (free access)

Health club access

Golf lessons

Indoor pool access

Golfing

Outlet shopping

Hiking/biking trails

Fitness center

Indoor pool

Access to nearby indoor pool

Access to nearby health club

Entertainment

37-inch flat-screen TV

Cable channels

MP3 dock

Premium channels

General

24-hour business center

Conference space (1640 square feet)

Computer station

Meeting rooms

Free newspapers in lobby

Water dispenser

Vending machine

Elevator

Spanish

English

Communal living room

TV in lobby

Fireplace in lobby

Guest Services

Microwave

Access to nearby indoor pool

Mini-fridge

Indoor pool

Free cribs/infant beds

Sofa bed

Laundry facilities

Multilingual staff

Daily housekeeping

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor furniture

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 7 am early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 5 children 21 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 20.00 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 20.00 per pet, per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Shayshana

Jan 1, 2026 01:02:17 PM

Review Score: 6

Summary: The front desk was extremely courteous, however the conditions were out of his control. Roaches were everywhere unfortunately. The pool was open and the place seemed clean but the roaches were terrible.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Suite, Multiple Beds, Non Smoking Room Size: 325 square feet m² 3 Double Beds and Double Sofa Bed	General Square meters - 30, Square feet - 325, Number of bedrooms - 1, Pets not allowed, Bed count maximum 3, Ping - 9.13, Extra bed count 1, Bed count minimum 3
Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking Room Size: 330 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square feet - 330, Sofa bed, Pets not allowed, Wet bar, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking Room Size: 325 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Ping - 9, Square feet - 325, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Pets not allowed, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered peephole/view port in door, Square meters - 30, Fixed shower seat, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed, Non Smoking Room Size: 325 square feet m² 2 King Bed and Double Sofa Bed	General Ping - 9, Square meters - 30, Square feet - 325, Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2